Single Sign-On Frequently Asked Questions (2024)

I have forgotten my UCSBnetID – how can I retrieve it?

If you have activated a UCSBnetID but have forgotten it, please visit the Campus Identity Manager

Once on the Identity Manager site, click on the option that best matches your current affiliation with the University.

I have forgotten my password – how can I reset it?

You are a current Student with a UCSBnetID:

If you have activated a UCSBnetID but have forgotten it, please visit the Campus Identity Manager

Once on the Identity Manager site, click on the option that best matches your current affiliation with the University.

You are an applicant:

Please visit the Applicant Portal Login where you can reset your password.

I am an alumni – how can I log in?

In order to log in using the SA Single Sign-On system you must have an active UCSBnetID. Typically your UCSBnetID should remain active for 12 months after you have lost your student affiliation with the University.
If you no longer have an active UCSBnetID, please contact the office you are trying to access directly to inquire about how you can access services as an alumni.

Career Services (for access to Handshake, etc):

Please visit Career Services where you can access services as an alumni:.

Financial Aid (for access to financial aid documents, past awards, etc):

Please visit Financial Aid for help accessing financial aid documents, past awards, etc.

I am a parent trying to login into the financial aid application to sign documents for my son or daughter – how do I retrieve my credentials or unlock my account?

For parents needing login help, please contact the Financial Aid Office for assistance by Email or Join Their Queue to receive a phone call during open hours.

My UCSBnetID and password works for other Campus systems, but not SA Single-On – how do I fix this?

Please attempt to verify your credentials by logging into the UCSBnetID Diagnostics Service

If you are unable to verify your credentials:

Please visit the Campus Identity Manager to reset your password.

Once on the Identity Manager site, click on the option that best matches your current affiliation with the University.

If you are able to verify your credentials:

If you are unable to log into the SA Single Sign-On system please send an email message to SSOHelp so that we can assist you. Please include your UCSBnetID and what application you are trying to access. WE DO NOT NEED YOUR PASSWORD - PLEASE NEVER SEND YOUR PASSWORD THROUGH EMAIL.

My password does not work for SA Single Sign-On or any other Campus service - how do I fix this?

Please attempt to verify your credentials by logging into the UCSBnetID Diagnostics Service

If you are unable to verify your credentials:

Please visit the Campus Identity Manager to reset your password.

Once on the Identity Manager site, click on the option that best matches your current affiliation with the University.

If you are still experiencing issues with your UCSBnetID and Password, please visit Campus Identity Services.

I am a newly admitted student and would like activate my UCSBnetID – how can I do that?

Please visit the Campus Identity Manager to activate your UCSBnetID.

Once on the Identity Manager site, click on the option that best matches your current affiliation with the University.

If you believe you already have a UCSBnetID and have forgotten it, or you're just not sure where to start, the Identity Manager will tell you everything you need to know.

I am an Applicant trying to view my admissions decision and I am unable to log in – what should I do?

Please visit the Applicant Portal Login where you can reset your password:

I am an applicant trying view my financial aid award – I do not have a UCSBnetID – what should I do?

If you are not currently a student, but have applied for admission and want to view your Financial Aid status, there should be a link to “Check My Financial Aid Status” after logging in to the Applicant Portal Login
If you still experience issues, please send an email message to the Admissions Office.

The credentials saved in my browser are not working – how can I fix this?

We have had some reports of some new versions of the Chrome browser saving an incorrect username and password. Please remove any saved credential and try logging in again.
To remove the saved credential in Chrome:

Open the browser menu by using the button in the upper right of the browser toolbar.
Choose Settings
In the Autofill section, choose Passwords.
For any entry with "sso.my.ucsb.edu" under website, remove the saved credential by choosing the menu option at right, and selecting "Remove".

*Note: There may be multiple saved passwords for this site. Please remove all of them.* Return to the [NAME_OF_APPLICATION] login page, and try logging in again, with just your UCSB NetId (without "@...ucsb.edu", etc) and password. Let us know if you are still experiencing issues after following these steps by sending us a message at SSOHelp

None of these questions relate to my issue – what should I do?

If none of the questions listed on this document relate to your issue, please send us a message at SSOHelp.

Please include your UCSBnetID if you have one and the application you are trying to access. Also provide us with a detailed description of your issue.
We do not need your password. PLEASE NEVER SEND YOUR PASSWORD THROUGH EMAIL OR SHARE IT WITH ANYONE.

Single Sign-On Frequently Asked Questions (2024)

FAQs

What is the biggest disadvantage of using single sign on SSO for authentication? ›

Disadvantages of Single Sign On (SSO):

Single vulnerability: If SSO is compromised, all applications and services linked to it may also be at risk. A successful attack on the SSO system could allow attackers to access multiple applications and services without additional authentication.

Discover More Details ›

What is the biggest disadvantage of using single sign on SSO for authentication Quizlet? ›

The main disadvantage of Single Sign-On (SSO) is that compromised credentials will affect multiple systems.

What are the major concern associated with single sign on? ›

SSO security risks

An attacker who gains control over a user's SSO credentials is granted access to every application the user has rights to, increasing the amount of potential damage.

Keep Reading ›

Why would SSO not work? ›

For security reasons, the SSO login flow must complete within a certain timeframe, or authentication fails. If the clock on your Identity Provider is incorrect, most or all login attempts will appear to be out of the acceptable timeframe, and authentication will fail with the above error message.

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What is more secure SSO or MFA? ›

MFA is significantly more secure than conventional password logins, but still susceptible to bypass. SSO is secure but is a single point of failure; if the IdP account is compromised, many others may also be. MFA adds a step beyond inputting a password but is still relatively seamless.

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Is SSO really secure? ›

With SSO, passwords are never reused between accounts, and token-based authentication ensures that the secure tokens are only valid for each individual session, making it impossible for hackers to leverage previously compromised credentials to attack other areas of the network in future.

Tell Me More ›

What are the risks of not using SSO? ›

This can have a number of negative consequences, including: Loss of sensitive data: Without proper authentication measures in place, your business may be at risk of data breaches, which can result in the loss or theft of sensitive data such as customer or employee information.

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What is the one critical point that is also a disadvantage of single sign-on SSO access control? ›

Single point of failure: If an SSO system is compromised, all connected systems and applications are at risk for attack. Dependency on third-party services: If SSO relies on third-party services, there's an inherent risk in trusting another entity with the security and availability of the authentication process.

Get More Info Here ›

What are three benefits of single sign-on? ›

SSO solves key problems for the business by providing:

Greater security and compliance.
Improved usability and employee satisfaction.
Lower IT costs.

Learn More Now ›

What are the challenges of SSO? ›

However, implementing SSO can be challenging, especially when integrating with existing systems and applications. Some common challenges include compatibility issues, user provisioning and management, single points of failure, security risks, and customization requirements.

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Why not use SSO? ›

Since SSO is linked to many critical resources, if an SSO provider is targeted by an attack, entire user bases will be compromised. If an end user's SSO portal is compromised, then their access to those applications is also at risk if MFA isn't being utilized.

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How hard is it to implement SSO? ›

Single sign-on implementation in Java is very accessible. There are a number of standard technologies and techniques to help with SSO implementation. These are often also open source or freeware and are robust enough to use across different platforms. Java web applications have many great solutions available too.

Get More Info ›

What are the disadvantages of single factor authentication? ›

Disadvantages of Single Factor Authentication

The major limit of single-factor authentication is that its security depends on the password, PIN, or single authentication method to keep your login secure. With only one password for example, threat actors can break into your accounts easier than if you had two factors.

Read On ›

Which of the following is a major disadvantage of implementing an SSO system? ›

If a user's credentials are compromised in a single sign-on (SSO) environment, attackers have access to all resources to which the user has access. All other choices are advantages to implementing an SSO system.

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What is an advantage of using single sign-on SSO systems to authenticate users? ›

SSO reduces the number of attack surfaces because users only log in once each day and only use one set of credentials. Reducing login to one set of credentials improves enterprise security. When employees have to use separate passwords for each app, they usually don't.

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Single Sign-On Frequently Asked Questions (2024)

I have forgotten my UCSBnetID – how can I retrieve it?

I have forgotten my password – how can I reset it?

You are a current Student with a UCSBnetID:

You are an applicant:

I am an alumni – how can I log in?

Career Services (for access to Handshake, etc):

Financial Aid (for access to financial aid documents, past awards, etc):

I am a parent trying to login into the financial aid application to sign documents for my son or daughter – how do I retrieve my credentials or unlock my account?

My UCSBnetID and password works for other Campus systems, but not SA Single-On – how do I fix this?

If you are unable to verify your credentials:

If you are able to verify your credentials:

My password does not work for SA Single Sign-On or any other Campus service - how do I fix this?

If you are unable to verify your credentials:

I am a newly admitted student and would like activate my UCSBnetID – how can I do that?

I am an Applicant trying to view my admissions decision and I am unable to log in – what should I do?

I am an applicant trying view my financial aid award – I do not have a UCSBnetID – what should I do?

The credentials saved in my browser are not working – how can I fix this?

None of these questions relate to my issue – what should I do?

FAQs

What is the biggest disadvantage of using single sign on SSO for authentication? ›

Why not use SSO? ›

References