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> SCAM ALERT: Scammers are creating fake websites and phone numbers to pretend they are Dominion Energy. Pay close attention to your internet search results and avoid fraudulent online ads and incorrect phone numbers and web addresses. If you think you've experienced fraud, you can report it here.
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SCAM ALERT: Scammers are creating fake websites and phone numbers to pretend they are Dominion Energy. Pay close attention to your internet search results and avoid fraudulent online ads and incorrect phone numbers and web addresses. If you think you've experienced fraud, you can report it here.
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- Billing
En Español
Looking to pay your bill? Choose from one of our many simple and secure payment options!
- Online
- Mobile App
- AutoPay
- In-Person
- Phone
- Payment Assistance
One-Time Online Payment
Make a one-time payment online from your checking or savings account (ePay).
- There's no fee to make a one-time online payment.
- Payments post to your account immediately.
- Pay now or schedule a payment for a future date.
One-Time Guest Pay
Use a third party (Paymentus)* to easily make a one-time payment.
- $3.50 fee per transaction charged by Paymentus.
- Payments post to your account immediately.
- Credit or Debit cards accepted include Visa, MasterCard, Discover and American Express. Digital Payment Methods including PayPal and Amazon Pay are also accepted.
* Additional restrictions may apply.
One-Time or Recurring Credit/Debit
Use Paymentus with a credit or debit card to easily make a one-time payment, or enroll in AutoPay for automatic monthly payments.
- $3.50 fee per transaction charged by Paymentus. Fee can be waived if paperless.
- One-time payments post immediately. AutoPay payments post 10 days prior to the bill due date.
- Credit or Debit cards accepted include Visa, MasterCard, Discover and American Express. Digital Payment Methods including PayPal and Amazon Pay are also accepted for one-time payments only.
* Additional restrictions may apply.
Sign Up for eBill Today!
Go paperless by signing up for eBill. It is a convenient and secure way to receive your monthly energy bill.
Automatic Monthly Payments (AutoPay)
Create a recurring automatic monthly bank draft payment online from your checking or savings account (AutoPay).
- There's no fee to make an online payment.
- Payments post to your account in time for the due date.
In Person
Authorized Payment Locations*
Accepts Check, Money Order, or Cash
Payments made at authorized payment locations post immediately. Payments made at non-authorized locations that accept payments do not post immediately.
*Walmart accepts Cash or PIN-based Debit Card.
Find an Authorized Payment Location
By Mail
Pay your energy bill by mailing in a check or a money order.
Regular Mail
Dominion Energy
Customer Payments
P.O. Box 25973
Richmond, VA 23260-5973
Overnight Mail
Dominion Energy
Customer Payments
600 E. Canal Street
Richmond, VA 23219
- Please write your account number on check or money order.
- Please include payment stub with your bill payment.
Pay By Phone
Some limitations may apply.
- $3.50 fee per transaction charged by Paymentus.
- Payments post to your account immediately.
- Visa, Mastercard, American Express, Discover, Debit cards or Electronic Check.
Call us at 800-450-9160.
Low-Income Home Energy Assistance Program (LIHEAP)
The Low-Income Home Energy Assistance Program (LIHEAP) provides home energy assistance to help eligible low-income households meet their home heating and/or cooling needs.
Your Community Action Agency in your county may be able to offer you one or more of the following types of assistance:
- Utility bill payment assistance
- Energy crisis assistance
- Weatherization and energy-related home repairs
Learn More About LIHEAP
EnergyShare®
EnergyShare®, our year-round assistance program that has been helping qualified customers with energy bill payment assistance since 1982.
Learn More About EnergyShare®
Related Links
- Billing Inserts
- Business Billing Options
- Pay My Bill
- Payment Locations
- Understand My Bill
- Understand My Meter
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