As a CSL Plasma donor, you’ll receive payment for each donation on a reloadable prepaid debit card.
It’s a good idea to keep close track of your funds. Knowing the different options for checking your balance can save you time and help you find what works best for you.
You can check your card balance by phone, online, or through the kiosk available at your donation center.
Below, I explain how to check your card’s balance using each of these options, as well as how to check your rewards balance and manage your CSL Plasma card.
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How to Check Your CSL Plasma Card Balance
You can check the balance on your CSL Plasma prepaid card in the following ways:[1][2]
- By phone: All prepaid debit cards, whether it’s a blue card, black card, or red card, have a phone number on the back, which you can call to check the balance of your card.
- Through the app: The CSL Plasma app is available through Google Play or the Apple Store.
- Using the marketing kiosk: Kiosks allow you to check your balance in person at your local CSL Plasma Center.
- Sign up for texts: You can text “join” to 33433 to register your phone number and receive a text with instructions for checking your card’s balance.
Depending on the method you choose, you may need to provide your donor ID number. Donors receive this when they make their first plasma donation.[2]
If you lose your donor ID number, the only way to retrieve it is to visit your local CSL Plasma Center, where a customer service representative will be able to assist you.[2]
iGive Rewards Balance
CSL Plasma donors can earn points for completed donations, surveys, and other activities through iGive Rewards.[3][2]
For every 1,000 iGive Rewards points, you can add $10 to your prepaid debit card balance.[1]
To check your points balance or use your points, log in to your iGive Rewards loyalty account.[3]
Note that the maximum number of points you can have at any given time is 20,000.[1]
Tip: The number of points CSL Plasma rewards you depends on your membership level — Bronze, Silver, Gold, or Platinum. The more you continue to donate plasma, the higher your membership status (and the points you earn) will be.[1][2]
Declined Transactions
CSL Plasma reloadable cards don’t come with overdraft protection, so you can only spend as much as your current balance.[2][4][5]
If your card is ever declined, it may be because you don’t have sufficient funds to cover the transaction.[2]
If you check your balance and find that this isn’t the case, you’ll need to contact the phone number on the back of yourcard to find out the problem.[2]
FAQ
Can I reload my CSL Plasma card balance?
You can’t load your own funds at an ATM, store, or bank teller. Only CSL Plasma can load money onto your donor card.[2] See more information about how much CSL Plasma pays.
How do I get a replacement CSL Plasma prepaid debit card?
To get a replacement for lost or stolen blue or black cards, call (877) 855-7201. For red card replacements, call (866) 275-0200.[6]
Is there a fee for replacing a lost or stolen card?
Your first replacement is free; after that, you’ll pay around $3 to $5 to get a new card, depending on the location.[2]
Does the card expire?
The card has an expiration date, but your balance doesn’t expire. You can get a free replacement if your card expires and you make a new donation.[2]
How do I activate my replacement CSL Plasma card?
CSL Plasma prepaid debit cards come with printed instructions that include the phone number to call to activate your card and set the PIN.[2]
In Summary
You can check the balance of your CSL Plasma prepaid debit card by phone, text, in the CSL Plasma app, or at the kiosk located at your donation center.[1][2]
To check your iGive Rewards points balance, you’ll need to log into your rewards account on CSL Plasma’s website.[3]
CSL Plasma cards do not offer overdraft protection, and the only way to add funds to your card is by donating plasma at your local CSL Plasma Center or by redeeming iGive Rewards points.[2]
Feel free to ask additional questions or share your experience with CSL Plasma’s prepaid card in a comment below.
